Q: Does it come with a frame?
A: Yes, it does.
Q: Is customization available?
A: Yes, you can choose your size on the customization page and upload your image for a unique piece of art.
Q: Is Cash on Delivery (COD) available?
A: Currently, we do not support Cash on Delivery.
Q: Is there a risk of damage during shipping?
A: Our packaging is meticulously designed to ensure safe delivery. In the rare event of damage, we will compensate or provide a replacement based on the extent of damage.
Q: Can you ship to my country?
A: We offer shipping to regions including Asia, Europe, the United States, Canada, Australia, and the Middle East.
Q: What payment methods do we support?
A: Currently, we support various payment methods including PayPal, as well as major credit cards such as Visa, MasterCard, and more.
Additional Information:
-
Secure Packaging: We prioritize secure packaging to minimize the risk of damage during transit.
-
Customization: Our customization feature lets you personalize your order by choosing the size and uploading an image, resulting in a truly unique artwork.
-
Payment Methods: We currently support various payment methods, including PayPal, and major credit cards such as Visa and MasterCard.
-
International Shipping: We take pride in offering international shipping to regions spanning Asia, Europe, the United States, Canada, Australia, and the Middle East.
-
Quality Assurance: Our commitment lies in providing high-quality products. If you encounter any issues with your order, please reach out to our customer support team at marketing@silkroadxstore.com for assistance.
-
Shipping Time: Delivery times may vary based on your location. Rest assured, we work diligently to ensure prompt and secure delivery.
-
Global Coverage: Our shipping spans a wide range of regions, encompassing Asia, Europe, the United States, Canada, Australia, and the Middle East. For specific shipping details, please visit our website's Shipping page.
For any further inquiries or concerns, please do not hesitate to contact us. Your satisfaction is important, and we are committed to delivering exceptional service.